Frequently Asked Questions

COMPANY QUESTIONS


What makes Emissaries different?

Unlike other freelance marketplaces and agencies, Emissaries doesn’t take a cut of freelancers’ pay, no additional fees apply for hiring and we don’t promote project bidding. Via our full-service contract recruiting services, we offer a deep understanding of parental leave coverage best practices and can provide candidates in days, not weeks. Plus, Emissaries was structured to attract the very best U.S.-based freelancers: all of our talent are vetted, many have won industry awards and they must abide by our talent checklist in order to avoid employee misclassification.

Was this helpful?

How much does it cost to hire freelancers?

Emissaries makes sourcing and connecting with qualified freelancers turnkey, transparent and affordable. Our fees are simple: $300/month to access the online marketplace and $150/hour for full-service contract recruiting. You pay the freelancer directly for their work. No additional or service fees apply!

Was this helpful?

How does Emissaries' pricing compare to others marketplaces and agencies?

One of the top things that sets Emissaries apart is our cost-efficient and transparent costs. Other recruiting agencies, staffing agencies and talent marketplaces typically charge a lot higher fees vs. Emissaries. In case you we’re wondering the specifics, we’ve done the research for you and found that:

– Temp staffing agencies typically mark up freelancers’ rates an average of 30-60%
– Recruiting agencies typically charge 20-35% of the hired employee’s annual salary
– Talent marketplaces typically charge a 10-25% service fee, often paid by the freelancers and/or sometimes paid by the hiring company
– Job boards such as LinkedIn, Monster and Career Builder typically charge between $375-$495

In comparison, Emissaries’ fees are simple: $300/month to access the online marketplace and $150/hour for full-service contract recruiting. Furthermore, Emissaries’ freelance marketplace and recruiting services are unique because we don’t markup freelancers’ rates and we don’t take a cut of freelancers’ pay.

Was this helpful?

What are some of the benefits of finding someone to cover for you on leave?

The social norm in the U.S. has been to have the work divvied up among coworkers but this practice isn’t ideal for long periods of time, revenue-generating roles or teams with pressing deadlines. There’s a better way to cover the workloads of new parents while they are out on extended leaves. The benefits of hiring a freelance fill-in include:
– One point of contact makes the transition less disjointed and less disruptive for teams.
– Your colleagues will be less likely (even subconsciously) to resent your leave and more likely to celebrate your expanding family.
– Presents an opportunity to glean expertise and insights from a reputable source in your industry.
– An excellent gesture for companies to demonstrate that they support working parents and an overall wellness-based, balanced culture.
– And, your company will attract and maintain top talent…if employees feel valued, they are more likely to reciprocate with their loyalty and hard work.
Was this helpful?

How do I ask my boss to hire a freelance fill-in while I'm on leave?

Ask far in advance! When you reveal you’re expecting, tell your boss you’ve already been thinking about the preparation for your leave and ask if it is a possibility to hire coverage mentioning the above benefits. Offer to help find, interview and train the fill-in. Be sure to talk about your suggested gameplan for when you return to work as it is a reminder that leaves are temporary and that you’re committed to your company. If your boss is initially hesitant about hiring a fill-in, ask what the alternative is which can sometimes make the idea of investing in a fill-in more attractive once they’ve had time to thoroughly think about the logistics of having one less person on the team.

Was this helpful?

What do you say to employees who are hesitant to hire a replacement for fear of being, well, replaced?

Most freelancers want to stay freelance because they prefer the lifestyle. Thus, most aren’t trying to take your job or climb the ladder. When you’re interviewing freelancers, you can have a candid conversation about their near-term career goals. Once you hire someone, rather than imagining the fill-in is a threat to your job security, opt to learn from her/him instead.

Bonus tip for the overachievers!: If you’ll receive company-funded paid leave and if you’ll have support at home once your baby arrives, you can offer to spend time on a remote project (ideally something with no deadline; e.g. competitive research) while on leave to further demonstrate your long-term commitment to your role, team and company.
Was this helpful?

I'm trying to convince my company to offer paid parental leave. Any advice?

Yep, read this article our founder wrote. It includes 20 powerful data points to support paid family leave. Good luck!

Was this helpful?

I've hired a freelance fill-in. Any suggestions to make the transition a successful one?

Yep, read this article our founder wrote.

Was this helpful?

How many freelancers are in your network?

Emissaries’ on and offline network currently includes over 1,000 freelancers. As Emissaries’ marketplace is brand spankin’ new, more freelancers are being approved and signing up every day so please check back for more prospective freelancers.

Was this helpful?

What industries does Emissaries specialize in?

Emissaries’ talent network spans 40+ industries with a focus on the media, advertising, tech, e-commerce, CPG, fashion, luxury and entertainment industries.

Was this helpful?

What markets or cities does Emissaries focus on?

The majority of both our freelance talent and clients are located in major U.S. markets. Primary markets include New York City, Los Angeles, Chicago, San Francisco and Silicon Valley. Secondary markets include Boston, Seattle, Houston, Dallas, Portland, Philadelphia, Detroit, Minneapolis, San Diego, Austin, Denver, Washington D.C. and Atlanta.

Was this helpful?

Where do you get your freelancers from?

Our Founder & CEO was a freelancer in NYC, Silicon Valley and Los Angeles for 7 years and was uber-connected to unofficial communities of seasoned freelancers in all three markets. Freelance communities tend to band together…great freelancers tend to know other great freelancers. Thus, our talent network started via word-of-mouth. Today, many of our freelancers are referrals from our existing network. We also engage in targeted outreach via 1-to-1 invitations and paid media to continuously expand our curated talent network and meet the demands of our client’s needs. Regardless of origin, all candidate profiles are reviewed and vetted prior to being viewable on the marketplace.

Was this helpful?

Will the freelancer work remotely or on-site?

You can specify your preferred working arrangements when you search Emissaries’ marketplace and when you message prospective freelancers.

Was this helpful?

Can I negotiate freelancers' rates?

Yes, you can discuss this with prospective candidates directly using our messaging tool.

Was this helpful?

Can I contact candidates outside of the marketplace?

Yes, unlike other talent marketplaces you can directly communicate with freelancers outside of the marketplace. Initial conversations should occur via Emissaries’ messaging tool but we understand it can be more efficient to have a phone call or communicate via email.

Was this helpful?

Do you offer employer of record (payrolling)?

We do not but our third party partner does! Visit the resources page for more information.

Was this helpful?

What can companies do to ensure they get the best temporary hire?

Interview, interview, interview. Freelance candidates should interview with both management and their potential colleagues. If time is of the essence, teams can interview the freelancer as a group. And, prior to interviewing candidates, have them sign a NDA so you can have a candid conversation about this role’s challenges and goals. Most freelancers have online portfolios. Verify that their skill set matches your needs via discussing previous projects showcased on their online portfolio, asking direct questions to discover how they’d solve for your needs and checking references. Also keep in mind that the best freelancers not only have the expertise but also a service-oriented attitude.

Was this helpful?

Once a freelancer is at the company, how should business leaders treat them? Like regular employees, or differently?

Legally, W2 employees and 1099 independent contractors should be treated differently by the employer. In order to avoid employee misclassification, there are some legal guidelines the employer and freelancer should follow listed here. Once those legal guidelines are met, it is wise to make the freelancer feel welcome to the team and an integral part of the company’s success. Fostering a sense of camaraderie can only enhance the freelancer’s success.
Was this helpful?

What are some common mistakes companies make with their temporary workforce? ​

Not establishing clear performance metrics, an open line of communicaton or regular check-ins. Freelancers can work independently but shouldn’t work in a bubble.

Was this helpful?

What happens if I can't find a freelancer that suits my project via Emissaries' marketplace?

As Emissaries’ marketplace is brand spankin’ new, more freelancers are being approved and signing up every day so please check back for more prospective freelancers. Additionally, we offer full-service contract recruiting for both freelance and full-time employees. Contact us for more details.

Was this helpful?

What's your refund policy?

All payments for services are non-refundable and there are no refunds or credits for unused or partially used services or service cancellations. All subscriptions automatically renew unless cancelled in advance of recurring monthly, quarterly or yearly payment. Please read our Terms for more detail.

Was this helpful?

How do I cancel my subscription?

While we’d love to have you stay a member of our marketplace, you can cancel your subscription under Settings>Billing Preferences.

Was this helpful?


Didn’t find the answer you were looking for? Visit our contact page to message us directly. Thanks!

FREELANCER QUESTIONS


What kind of companies do you work with?

Our current clients include Fortune 500 brands, high-growth startups and other reputable companies in the media, advertising, tech, e-commerce, CPG, fashion, luxury and entertainment industries, based in major U.S. markets. Our new marketplace will expand this list to additional industries and markets.

Was this helpful?

Do freelancers pay Emissaries a fee?

Our marketplace is 100% free for freelancers. Unlike other freelance marketplaces, we do not take a cut of freelancers’ pay and we encourage freelancers to determine an hourly rate that works for them.

Was this helpful?

How do I figure out my rate?

Make sure your pricing is in line with others in your field with your level of experience. Freelancers are often more open to talking about income vs. full-timers. We encourage freelancers to find a rate they’re comfortable with and proud of…then, stick with it for 9-12 months to have some consistency in the marketplace. Thereafter, you can reevaluate your rates and most likely, increase them. There’s a wealth of guidance on this topic online including these articles via Freelancers Union, Motiv and CreativeLive.

Was this helpful?

Any suggestions for freelancers when building or updating a profile?

– Complete all the fields in your profile knowing that companies can search via keyword as well as the following fields: previous employers and clients, skills, industry experience, city, remote only vs. on-site, available now vs. available soon, years of experience and budget range.
– Speaking of keywords, keep in mind that companies might search for “Masters,” “Master’s,” “MBA,” or “M.B.A.” and each of these searches will result in different search results…so be specific and thorough in your profile descriptions.
– At the top of your profile in your summary, position yourself as an expert and really sell yourself on your expertise.
– Include a link to your portfolio and a PDF of your resume.
– Keep your profile up to date including recent projects, current availability and your current email address.

Was this helpful?

When I built my profile, some of my skills and/or industries weren't listed in the pre-populated fields. How can I add them?

Visit our contact page to message us directly with your suggestion.

Was this helpful?

What's the status of my application and how long does it take to get profiles approved?

Every application is individually reviewed and thus, the process might take some time. We won’t be able to provide you with an update on your application but we will message you once we’ve decided to accept or deny your application to join Emissaries’ network.

Was this helpful?

Once I'm accepted, how will companies reach out to me?

When a company messages you, you’ll get an email notification entitled “There’s a new message waiting for you at emissaries.co” with a link to read and respond to the message on the platform. As of now, you can’t reply to companies’ messages via these email notifications. It is on our to-do list to enable messaging synced to email.

Was this helpful?

How will I get paid?

All freelancer payments will be made directly from the hiring company, not Emissaries.

Was this helpful?


Didn’t find the answer you were looking for? Visit our contact page to message us directly. Thanks!